Terms of service

By accessing our website or making a purchase from GrainGanG, you agree to comply with the following terms and conditions. Please read them carefully before placing an order:

1. Orders & Shipping
  • All orders are processed within 1–2 business days.
  • Delivery timelines vary based on your location (typically 7-10 business days).
  • Free Shipping: Available on all prepaid orders above ₹349.
  • Standard Shipping: A flat ₹50 shipping fee applies to prepaid orders below ₹349.

2. Returns & Refunds
  • Due to the perishable nature of our products, we do not accept returns unless the item is received damaged or incorrect.
  • If you receive a wrong or damaged product, please contact us within 24 hours of delivery with images at support@graingang.in.
  • Refunds or replacements will be processed only after verification by our support team.

3. Product Availability
  • We strive to keep all listed products in stock; however, availability may vary depending on demand.
  • In case a product is unavailable after you place an order, we will notify you and issue a refund or replacement promptly.
4. Payments
  • We accept secure online payments through UPI, net banking, and credit/debit cards.
  • All payments are processed through trusted and secure gateways to ensure data safety.

5. Intellectual Property
  • All brand assets, including the GrainGanG name, logo, images, packaging designs and content, are the exclusive property of GrainGanG.
  • Any unauthorized use, reproduction, or distribution of this material is strictly prohibited.

6. Governing Law
  • These terms and conditions are governed by the laws of India.
  • Any disputes arising from the use of this website or purchases made from GrainGanG shall be subject to the jurisdiction of Punjab, India.